Refund and Cancellation Policy
Effective Date: 12 August 2025
This Refund and Cancellation Policy applies to the use of PayKut, a platform operated by Dynamik Modus LLP. PayKut facilitates discounts and offers for offline, in-store purchases and does not sell products or services.
1. Cancellations
- No cancellations are supported through the PayKut app.
- Purchases are completed directly at the merchant’s physical store.
- Any cancellation must be done before payment and according to the merchant’s policy.
- PayKut does not intervene after a transaction is completed.
2. Refunds
- Refunds must be requested directly from the merchant.
- Approved refunds are processed by the merchant using their own payment method.
- PayKut does not issue refunds for merchant purchases.
- Any PayKut platform or service fee is non-refundable.
3. Disputes and Responsibility
PayKut is not responsible for product quality, merchant behavior, or refund timelines. All disputes must be resolved directly with the merchant.
4. Non-Refundable Scenarios
- Change of mind after purchase
- Merchant-declared non-refundable items
- Dissatisfaction with discount or pricing
- Purchases where discounts are not applicable